Policy Updates

This page tracks recent privacy policy, terms and conditions and cookie policy updates. This page is for ease of use only, and is not considered part of our formal policies.

May 2, 2022

Changed formatting of this page to meet updated website standards. Content below this date heading was not modified outside of moving it.

Terms and Conditions:
- Added Your Empty Nest Coach LLC to YENC definition.
- Changed subdomain example to app.youremptynestcoach.com from school.youremptynestcoach.com.
- Added in memberships to This site Does Not Provide Professional Advice paragraph
- Added C.E.O. Training Team Membership to resources description
- Updated GPSFlock and Resources to Membership and Resources
- Added the paragraph:

Lifetime Memberships

Periodically, YENC offers lifetime memberships. Lifetime is for the life of the availability of resources which will be no less than six month from the most recent purchase date of an offering where YENC has full control over terminating the offering.

Privacy Policy:
- Added Your Empty Nest Coach LLC to YENC definition.
- Changed subdomain example to app.youremptynestcoach.com from school.youremptynestcoach.com.
- Updated "SupaPass provides the space for our GPS Flock Support Group Membership and other resources" to SupaPass provides the space for our C.E.O. Training Team Membership and other resources.
- Added memberships, resources to the Providing Personal Identifiable Information paragraph.
- to do become a - corrected typo in same paragraph.

August 13, 2021

Terms and Conditions:
- Replaced references to First Steps Toward Success program (which is no longer available), with GPS Support Flock Membership & Resources found through app.YourEmptyNestCoach.com (“GPSFlock and Resources”) using the same terms and conditions.
Privacy Policy:

Updated apps and software that are being utilized.

Added SupaPass to the Our Current Third-Party Suppliers Include list

YENC may ask for samples of your work in the program, membership, product or service, prior to providing the refund.

Strikethrough all of the text relevant to the Your Empty Nest Coach Community forum as that offering is no longer available.
Added SupaPass Empty Nest Success Community section and a link to SupaPass’ Privacy and Data Policy.

December 31, 2020

Terms and Conditions:
- Removed reference to The GPS Support Flock: Your Flight to Empty Nest Success, as I closed that offering and am sending USB’s of all files included in the flock to those who were active members on the date of closing – you should have received an email if this is you!
- Added the following sentence to the Refunds – Purchases Not Mentioned Above section

YENC may ask for samples of your work in the program, membership, product or service, prior to providing the refund.

Added a 1:1 Coaching with Coach Christine section to Terms & Conditions

Privacy Policy:

Made the following changes:

wpForo runs our community forum – forum specific privacy policy is at the bottom of this page stopped using in early 2020
~~Teachable.com hosts our online school –~~ no longer actively using as of 11/30/2020

April 25, 2020

Terms and Conditions:
- Removed Amazon Associate Language – not applicable, as I am not an affiliate.
- Added Terms & Conditions for The GPS Support Flock: Your Flight to Empty Nest Success™ including
  - Cancelling Your GPSSF Membership
  - Refunds for GPSSF Membership
- Added the word membership to the Refunds – Purchases Not Mentioned Above section
- Added the word membership to the Termination section
- Added the word membership to the introductory (first two) paragraphs
Privacy Policy:
- Removed Evernote language as we do not use it as originally intended
- Removed SmartPodcastPlayer languageas we no longer use it
- Removed Dropbox document storage language as we no longer use dropbox
- Removed some periods for consistency

October 27, 2019

Terms and Conditions:
- Added Amazon Associate language: As an Amazon Associate I earn from qualifying purchases.

June 1, 2019

Terms and Conditions:
- Removed the stricken text below:
  - The Empty Nest: First Steps Toward Success Program ~~does not guarantee results. It~~ is also not a replacement for health/medical care.
- Refunds for FSTS Program was updated to state that a full refund is available if you are unhappy after you complete the entire program, if you are able to prove completion of the program and prove you did the work required throughout the program.

April 11, 2019

Privacy Policy:
- Added the use of ActiveCampaign’s SiteTracking & Conversations
- Removed ConvertKit language as we no longer use ConvertKit
Cookie Policy:
- Added the use of ActiveCampaign’s SiteTracking & Conversations

February 9, 2019

Privacy Policy: noted current migration from ConvertKit to ActiveCampaign
- ActiveCampaign is used for our marketing automation (email, contact info. etc.)

December 19, 2018

December 15, 2018

Updated Terms & Conditions Refund and FSTS sections.
Updated Terms & Conditions to state change notifications will be shown in the footer menu.
Updated Cookie Policy to state change notifications will be shown in the footer menu.
Updated Privacy Policy to state change notifications will be shown in the footer menu.
Revised the following in the Privacy Policy in the “Our Current Third-Party Suppliers Include:” section:

ThriveCart, Paypal and Stripe are used for our payment processing.

November 23, 2018

Updated Cookie Policy to include the new Community feature on our website.
Updated Privacy Policy to include the new Community feature on our website.
Updated all three policies to include details on how notification on the website will be delivered (via menu) for a minimum of seven days.
Updated Terms & Conditions refund section.

November 12, 2018

Revised the Refunds for FSTS Program verbiage in the terms and conditions, as the FSTS program is not live to paid clients yet, details are in the terms and conditions.
Revised the following in the Privacy Policy in the “Our Current Third-Party Suppliers Include:” section:
- Zapier is used to update processes between suppliers.
- Smart Podcast Player is used on my website as the podcast player.
- Libsyn hosts my podcast files which feeds out to Spotify, iTunes, Google Play, Stitcher, and TuneIn.

October 28, 2018

Revised the following in the Privacy Policy in the “Our Current Third-Party Suppliers Include:” section:

~~MailChimp is used for our email marketing~~
ConvertKit is used for our email marketing.

Revised the Terms and Conditions to reflect adjusted refund policies.

October 12, 2018

Added the following to the Privacy Policy in the “Our Current Third-Party Suppliers Include:” section:

Evernote is used for program participant notes

October 8, 2018

Added the following to the Privacy policy in the “Our Current Third-Party Suppliers Include:” section:

Acuity Scheduling is used for the scheduling of coaching appointments

September 6, 2018

Added Verbiage to Include The School, and support privacy policy for our school hosted on Teachable.com.

The clause “including the school (“School”)” was added to the top of the agreements.

Added “transfer the materials to another person, ” in the Restriction section of Terms and Conditions.

Added “YENC may make changes to the materials contained on its Site at any time without notice. We make no commitment to update the materials. ” in the Disclaimer section of Terms and Conditions.

Added the Clarifications on Definitions section to Terms and Conditions and Privacy Policy.

Updated the Refund section of Terms and Conditions to reflect Teachable.com’s 30 day return policy and included verbiage that allows for 30 days from purchase date and seven days from start date of programs, purchases and service (whichever date falls later).