Last Updated: April 25, 2020
These Terms apply to all visitors, users and others who access or use the YENC. If you do not agree, do not use our site. Thank you!
Maybe grab a cup of coffee (or another beverage of your liking) and dive in.
Clarification on Definitions
YENC. YENC is used to represent our company.
Site. Site is used to represent YourEmptyNestCoach.com, and subdomains of YourEmptyNestCoach.com (for example school.youremptynestcoach.com) including the school.
Who We Are
Our website address is: https://youremptynestcoach.com.
If you have any comments or questions about these Terms, please don’t hesitate to reach out to us at firstname.lastname@example.org.
Changes to the Terms and Conditions Statement
We may change, modify or update these Terms at any time and will update the effective date at the top of this page. We will also temporarily place a notification on our website in the footer menu for a minimum of seven days. The notification will be titled: **Recent Fine Print Updates. Your use of YENC after the notice is posted indicates you agree to the changes. We encourage you to review our terms and conditions periodically to make sure you continue to agree with it.
Our Limited License to You
YENC and its content is property solely owned by us and/or our affiliates or licensors, unless otherwise noted, and it is protected by copyright, trademark, and other intellectual property laws.
For the avoidance of doubt, you are granted a revocable, non-transferable license for personal, non-commercial use only, limited to you only.
Unless otherwise noted, you may access and use the information and materials within YENC for your personal use. You may not change, transfer the materials to another person, modify, delete, display, transmit, adapt, exploit, or copy for distribution or sale any information, material, trademark, or copyright on the Site. You must obtain written permission from us or any other entity who owns intellectual property on YENC before you may publish, distribute, display, or commercially exploit any material from YENC. By using YENC, you agree to abide by all copyright notices or other posted restrictions.
Modifications to Site
YENC reserves the right to modify, suspend or discontinue, temporarily or permanently, the Site (or any part thereof) from time to time, for any or no reason and without notice. You agree that YENC shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Site. The information and materials contained on the Site are subject to change. YENC endeavors to keep the information posted on this Site current, however, such information is subject to change at any time without notice to you and the posted information on this Site may not immediately reflect such changes.
This Site Does Not Provide Professional Advice
The information contained in or made available through YENC (including but not limited to information contained in podcasts, in classes, in private coaching, on message boards, in text files, or in chats) cannot replace or substitute for the services of trained professionals in any field, including, but not limited to, financial, medical, psychological, or legal matters. In particular, you should regularly consult a doctor in all matters relating to physical or mental health, particularly concerning any symptoms that may require diagnosis or medical attention. We and our suppliers make no representations or warranties concerning any treatment, action, or application of medication or preparation by any person following the information offered or provided within or through YENC. Neither we nor our partners, or any of their affiliates, will be liable for any direct, indirect, consequential, special, exemplary or other damages that may result, including but not limited to economic loss, injury, illness or death. You alone are responsible and accountable for your decisions, actions and results in life, and by your use of YENC, you agree not to attempt to hold us liable for any such decisions, actions or results, at any time, under any circumstance.
The information, services, products, claims, topics and materials on YENC are provided “as is” and “as available” and without warranties of any kind, either expressed or implied.
We can’t guarantee your results as a result of this program or give professional/medical/legal advice. By signing up/enrolling in a program, product or service, you acknowledge and agree that YENC is not responsible for your results. Your results in your life will be completely dependent on your understanding of the material and your effort to apply it.
The only exception is the guarantees of satisfaction that are clearly labeled guarantees within our Site.
We, and our suppliers, do not warrant that any functions contained in the Site will be uninterrupted or error-free, that defects will be corrected, or that the Site or the server that makes them available are free of viruses or other harmful components. Neither we nor any of our suppliers warrant or make any representations regarding the use of the services, products, information or materials in this site in terms of their correctness, accuracy, reliability, or otherwise. YENC may make changes to the materials contained on its Site at any time without notice. We make no commitment to update the materials.
You assume the entire cost of all necessary servicing, repair or correction to your system. Applicable law may not allow the exclusion of implied warranties, so the above exclusion may not apply to you.
We do not endorse, warrant or guarantee any speakers, products or services offered on YENC or those we link to. We are not a party to, and do not monitor, any transaction between users and third party providers of products or services.
Website Use and Consent
The words, design, layout, graphics, photos, images, information, materials, documents, data, databases and all other information and intellectual property accessible on or through this Site is our property and is protected by United States intellectual property laws.
Limitations on Linking to Site
You may establish a hypertext link to Site or to YENC public content so long as the link does not state or imply any sponsorship, endorsement by, or ownership by in our Site or content and does not state or imply that we are have sponsored, endorsed or have ownership rights in your website.
By purchasing and/or using our Website and its Content in any way or for any reason, you also implicitly agree to our full disclaimer which may be found on this Site.
Third Party Links and Advertising
Our Site may link you to other sites on the Internet. These sites may contain information or material that some people may find inappropriate or offensive. These other sites are not under the control of YENC, and you acknowledge that YENC is not responsible for the accuracy, copyright compliance, legality, decency, or any other aspect of the content of such sites. The inclusion of such a link does not imply endorsement of the other site by or any association with its operators.
The GPS Support Flock: Your Flight to Empty Nest Success™
The GPS Support Flock: Your Flight to Empty Nest Success (GPSSF Membership) is not a replacement for health/medical care. If you require health, medical, psychiatric, and/or psychological care, you are advised to retain the services of a licensed medical professional. The sole purpose of YENC and the GPSSF Membership is to provide educational materials and coaching in the area of empty nest coaching.
Under no circumstances will YENC or any of its representatives be held liable for any special or consequential damages that result from the use of, the improper use of, or the inability to use the information or strategies communicated to you through the GPSSF Membership. By participating in the community linked to the GPSSF Membership, you hereby waive and release YENC to the full extent permitted by law from any and all claims relating to the use of and/or reliance on the information and content provided to you. In no event shall YENC be held liable for any injury, loss, or damage resulting from the use of, or reliance upon materials, virtual events, or any other asset that is included with the GPSSF Membership.
When paying for the GPSSF Membership via credit/debit card, you give YENC permission and authorization to automatically charge your credit or debit card as payment for the purchased GPSSF Membership for which you will receive an electronic receipt. When you purchase the GPSSF Membership, you agree to pay the initial fee to secure your participation and also agree to begin automatic payments to the same credit or debit card per the conditions on your purchase form (monthly or annual).
If payment is not received by the date due, you will have a three (3) day grace period to make the payment. Otherwise, the GPSSF Membership will not continue: your GPSSF Membership access will be suspended. If you fail to make a payment promptly in accordance with these Terms or voluntarily decide to withdraw from our program at any time or for any reason whatsoever, you still will remain fully responsible for the full cost of the programs, products and/or services for the length of time your last successful payment indicated.
Cancelling Your GPSSF Membership
High-Level Description (Easy to Read): You may cancel your GPSSF Membership at any time. Refunds will not be given for processed payments (see Refunds for GPSSF Membership section above), and you will continue to have access to the GPSSF Membership through your full period of last payment processed. If your GPSSF Membership ends for any reason, we have the right not to refuse a repurchase for six months from your end date.
Details: You may cancel your GPSSF Membership at any time.
The cancellation of your GPSSF Membership will not create a refund for processed payments. You will continue to have access to the GPSSF Membership for the full period of purchased time.
If you voluntarily decide to withdraw from the GPSSF Membership at any time, or should YENC cancel your GPSSF Membership for failed payments or any other reason, you will be restricted from renewing your GPSSF Membership for six months from your withdrawal/cancellation/failed payment date. Should a repurchase within this six-month window of time be completed by you, YENC has full rights to cancel your renewed GPSSF Membership with no-questions-asked within a seven-day window of your repurchase date. Upon cancellation in the seven-day window by YENC, a full refund will be given to the purchaser at that time. By purchasing the GPSSF Membership, you understand this paragraph in its entirety.
All of the Terms, including but not limited to all copyright, trademark, and intellectual property rights, remain indefinitely.
The Empty Nest: First Steps Toward Success Program™
The Empty Nest: First Steps Toward Success Program is not a replacement for health/medical care. If you require health, medical, psychiatric, and/or psychological care, you are advised to retain the services of a licensed medical professional. The sole purpose of YENC and its The Empty Nest: First Steps Toward Success Program is to provide educational materials and coaching in the area of empty nest coaching.
Under no circumstances will YENC or any of its representatives be held liable for any special or consequential damages that result from the use of, the improper use of, or the inability to use the information or strategies communicated to you through The Empty Nest: First Steps Toward Success Program (“FSTS Program”). By participating in a community linked to FSTS Program you hereby waive and release YENC to the full extent permitted by law from any and all claims relating to the use of and/or reliance on the information and content provided to you. In no event shall YENC be held liable for any injury, loss or damage resulting from the use of, or reliance upon, the program materials.
When paying for the FSTS Program via credit/debit card, you give YENC permission and authorization to automatically charge your credit or debit card as payment for the purchased program for which you will receive an electronic receipt. If you purchase the FSTS Program using our payment plan option (if available), you agree to pay the initial payment to secure your participation and also agree to begin payments on the date specified on the enrollment form. By using the enrollment form, you give YENC permission and authorization to charge your credit/debit card in fourteen (14) day increments until purchase is paid for in full.
In the event that payment is not received by the date due, you will have a three (3) day grace period to make the payment. Otherwise, the FSTS Program will not continue. If you fail to make a payment in a timely manner in accordance with these Terms or voluntarily decide to withdraw from our program at any time or for any reason whatsoever, you still will remain fully responsible for the full cost of the programs, products and/or services.
Online Commerce Miscellaneous
You agree to be financially responsible for all purchases made by you. You agree to purchase and use our training programs, products or services for legitimate purposes only in compliance with this terms and conditions statement. You also agree not to make any purchases for speculative, false or fraudulent purposes. You release YENC and our affiliates from any damages that you incur and agree not to assert any claims against us or them, arising from your purchase or use of our programs, products or services.
You agree to only purchase these programs, products or services for yourself or for another person whom you are legally permitted to do so. When making a purchase for a third party that requires you to submit the third party’s personal or financial information to us or a merchant, you represent that you have obtained his/her consent to provide that third party’s personal information.
For more information regarding a merchant, its online store, its privacy policies, and/or any additional terms and conditions that may apply, visit that merchant’s website and click on its information links or contact the merchant directly.
We have no responsibility or liability for a third party merchant’s independent policy.
Refunds for GPSSF Membership
High-Level Description (Easy To Read): Credits are always offered to clients in unforeseeable situations, and refunds up to a year of GPSSF Membership processed payments are available with proof of your participation (specifics mentioned in the detail portion immediately following), and a description of how the GPSSF Membership did not work for you.
Details: We know you’ll be happy with the GPSSF Membership! To see a difference in your life from the GPSSF Membership, it takes participation and work on your part, as well as work on ours. As a member of the GPSSF Membership, if you find that your life has not improved in any way, and are unhappy with the GPSSF Membership, please email Christine at youremptynestcoach dot com and attach photos of work you did in all of the first four modules of the GPS Support Flock: First Steps Toward Success program portion of the GPSSF Membership. Christine will be confirming that you actively engaged in both of the following:
- Did the work required.
- Participated in the online space via comments or group coaching calls.
If you can prove that you completed the first four modules; regularly participated in the online space via asking questions and/or group coaching calls; and completed all of the work and are not happy with the results, you will receive a full refund for the cost of the program up to a maximum of a year’s participation. Credits are offered in emergencies, but refunds without proof of completion and evidence of work done on your part are not available for this program. Exceptions to these terms and conditions are at the discretion of YENC.
By purchasing the GPSSF Membership, you understand the Refunds for GPSSF Membership section (this section) in its entirety.
Refunds for FSTS Program
We know you’ll be happy with the FSTS program. We make it clear upon your onboarding that this program takes work on your part, as well as work on ours. When you complete the program, if you find that your life has not improved in any way, and are unhappy with the program, please email christine at youremptynestcoach dot com and attach photos of work you did in all modules of the program. If you can prove that you completed the entire program, as well as completed all of the work and are not happy with the results, you will receive a full refund for the cost of the program. Credits are offered in emergency situations, but refunds without proof of completion and evidence of work done on your part are not available for this program. Registration and full payment are to be complete seven days prior to the course launch (exceptions at the discretion of YENC).
Refunds – Purchases Not Mentioned Above
Your satisfaction with your program, membership, product or service purchase is extremely important to us. Yet, because of the extensive time, effort, preparation and care that goes into creating and/or providing our programs, memberships, products and services, you acknowledge that we do not offer no questions asked refunds after fourteen days from the purchase date, or seven business days from the start date of your most recent payment (whichever falls later) for any portion of your payment (including Application Fees) for any of our programs, memberships, products or services.
By using and/or purchasing any of our programs, memberships, products and services, you understand the paragraph above.
All of the Terms, including but not limited to all copyright, trademark, and intellectual property rights, remain indefinitely.
We reserve the right in our sole discretion to refuse or terminate your access to our programs, products, memberships, services and/or our program materials, website, e-mail communications, or any other method of communications related to our programs, products or services at any time without notice. Should you or we wish to terminate the programs, products, memberships, or services at any time, these termination terms will apply to you as well, even after termination by either of us. In the event of cancellation or termination, all remaining balances owed shall be immediately due, and you are no longer authorized to access the programs, products, services or our website, e-mail or any or other methods of communications affected by such cancellation or termination. The restrictions imposed on you with respect to program materials and the programs, products or services, including but not limited to all of the disclaimers, limitations of liabilities and rights set forth in these Terms, shall survive such termination of your access and apply in full force.
It is hoped that should we ever have any differences, we would be able to work them out amicably through a phone conversation or e-mail correspondence. However, should a dispute ever arise between us, we agree now that we will submit to binding arbitration before a single arbitrator, selected jointly in the state of Pennsylvania, in accordance with the American Arbitration Association Rules. Any judgment on an arbitrator’s award, if made, is binding and may be entered into any court having the appropriate jurisdiction. Prior to seeking arbitration, you must submit your complaint to YENC via e-mail. You understand and agree now that the only remedy that can be awarded to you through arbitration is a full refund of your payment made to date. No award of consequential or of any other damages may be granted to you.
By signing up/enrolling/purchasing any of our programs, products and services you are agreeing to a modification of the statute of limitations such that any arbitration must be commenced within one (1) year of the date of the act, omission, or other conduct complained of as submitted by you in e-mail, or shall otherwise be forfeited forever. You also agree that should arbitration take place, it will be held in Montgomery County, Pennsylvania, and the prevailing party shall be entitled to all reasonable attorney’s fees and costs necessary to enforce the Agreement.
In the event of a dispute between us, you agree to not engage in any conduct or communications, public or private, designed to disparage us, YENC, or any of our programs, products or services. Where requested by law or arbitration, of course, you are not prohibited from sharing your thoughts and opinions as a part of the legal process.
1. Governing Law. These Terms shall be governed by the laws of the State of Pennsylvania, without regard to conflicts of law provisions. The parties agree that the exclusive jurisdiction for any dispute arising out of, or relating to, this agreement or services provided in connection therewith shall be in the state and federal courts located in Montgomery County, Pennsylvania.
2. Waiver. No waiver of any provision herein shall be valid unless in writing and signed by an authorized representative of both you and YENC. YENC’s failure to insist upon or enforce strict performance of any provision of these Terms or any right shall not be construed as a waiver of any such provision or right.
3. Severability. If any provision of these Terms is determined to be illegal or unenforceable, such provision shall be automatically reformed and construed so as to be valid, operative and enforceable to the maximum extent permitted by law or equity while preserving its original intent. The invalidity of any part of these Terms shall not render invalid the remainder of this agreement.
4. Headings. The headings contained in these Terms are for convenience only and shall have no legal or interpretive effect.
Please contact us at email@example.com if you have any questions or concerns regarding these Terms.